RATES 2024
DAY CARE IS AN IDEAL SOLUTION FOR CLIENTS WHO HAVE TO BE AWAY FROM HOME DURING THE DAY.
WORK, SHOPPING, APPOINTMENTS, WEDDINGS, HOME IMPROVEMENTS, DAYS OUT, NON-DOGGY VISITORS etc
WEEKDAY CHARGES FOR DAY CARE
8:30am - 5:00 pm - 1 dog £15 per day
EXTENSIONS TO THESE TIMES AND/OR WEEKENDS MAY BE ARRANGED BY NEGOTIATION.
BOARDING (PER DAY) - 1ST APRIL 2025
Dogs from £18 ~ Cats £9.50 ~ Discounts for multiple pets from same household whether sharing or not.
Large, XL dogs, puppies, elderly dogs and pets on medication - extra charges may apply depending on feeding / care requirements.
Medication should be supplied in daily dosage organizers clearly labelled with Owner and pets names.
If you wish for us to feed your own diets, we can only accept products that are in vermin proof containers and are fully labelled with the pets name and feeding instructions. No bags, sacks or other containers will be accepted.
We provide bedding (vet bed) which is changed daily. Own bedding, comfort blankets, toys etc will not be laundered (unless requested)and may need to be discarded if soiled.
VIEWING THE KENNELS
By Appointment Only between 4:00 - 5:00 pm TUE ~ WED ~ THU ~ FRI
TERMS AND CONDITIONS
Please read carefully these are for your benefit as well as ours
Deposits / Payments
To confirm your booking, we require a deposit which is non refundable. Dogs minimum £40 – cats £30 (per each week or part week). Stays of 3 days or less must be paid for in full.
Reservations will not be confirmed and a space will not be guaranteed until deposits are received. Failure to pay your deposit may result in your pets accommodation being re-allocated.
Deposits are non-refundable but may be transferred to a future date at our discretion subject to deduction of a £10 per animal admin fee.
Rates and Discounts
PEAK PERIOD – 1st April – 31st October / 21st December – 3rd January
Bank holiday weekends (Fri – Mon inclusive)
OFF PEAK – 1st November – 20th December / 4th January - 30th February
Boarders are charged from the day of arrival to the day of departure inclusive. No refunds or discounts are made should you decide to collect before the agreed departure date.
Discounts for long term boarding (28 days +) will be negotiated accordingly.
We reserve the right to revise and apply our prices as necessary.
Your Obligation to us
Cancellations
Cancellations must be made in writing. Telephone calls or other form of communication will not be accepted.
Any cancellation made within 21 days of the start of boarding, will be subject to 50% of the whole stay being payable, within 14 days 75% of the whole stay will become payable and within 7 days or No show 100% of the whole stay.
Please respect that we are trying to operate our business to the best of our ability and as in the case of yourself booking a room in a hotel, the space is reserved for your pet/s. These charges reflect our estimated losses incurred as a result of dealing with your booking and loss of revenue from having to turn away other potential customers.
Cancellations made will be on the understanding that the deposit paid is non refundable. However, if off peak and dependant on period of notice, a credit may be issued at the managements’ discretion less a £10 administration fee per animal.
IMPORTANT
Please make sure that ALL your pets have up to date FLEA & WORM TREATMENTS and that annual vaccinations are done no less than two weeks before coming in to us. The KENNEL COUGH vaccine is OPTIONAL but you must allow THREE to FOUR weeks after having this before you bring your dogs into the kennels.
We reserve the right to refuse entry to any animal that fails to meet the required vaccinations criteria. All pets must be accompanied by an up to date certificate.
We also have the right of refusal if we feel that the animal is of any condition that would affect the health and safety of our other guests and/or staff.
Should an animal require veterinary treatment whilst in our care, he/she will be attended by one of our vets or their own if feasible. The vets fees will be payable by the owner before collection.
In the event of refusal, deposits will not be refunded and you will also be liable for the full amount of the stay.